Privacy Policy
At Rock My Gig, we take your privacy seriously and are committed to protecting the confidentiality of your information. This Privacy Policy outlines how we collect, use, and share information when facilitating communication and transactions between clients and suppliers.
Information Collection:
We may collect personal information from clients and suppliers during the booking process, including but not limited to names, contact details, event details, and payment information. This information is necessary to facilitate communication, finalize bookings, and ensure smooth transactions.
Information Use:
The information collected is used solely for the purpose of facilitating communication and transactions between clients and suppliers. This may include sharing relevant details such as event requirements, availability, and contractual agreements to ensure both parties are informed and able to fulfill their obligations.
Information Sharing:
We may share personal information between clients and suppliers as necessary to facilitate bookings and provide our services. This may include sharing name, contact details, event specifications, and other relevant information to ensure seamless coordination and execution of events.
Additionally, we may use your contact information to reach out to you with updates, special offers, and new services that may be of interest to you. We may also share your information with carefully selected third parties for marketing purposes, but you can opt out of such communications at any time.
Data Security:
We implement industry-standard security measures to protect the confidentiality and integrity of your information. This includes encryption, firewalls, and secure storage protocols to prevent unauthorized access, disclosure, or misuse of your personal information.
Data Retention:
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once information is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or use.
Your Rights:
You have the right to access, update, or delete your personal information held by us. If you have any questions or concerns about the handling of your information, please contact us using the information provided below.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at [email protected].
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Thank you for trusting Rock My Gig with your event entertainment needs.
2. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
3. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
4. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
5. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
6. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
7. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
8. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to ThemeREX , for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
Termination of Services:
- RockMyGig reserves the right to terminate services for users who violate terms and conditions.
Limitation of Liability:
- RockMyGig is not liable for any damages or losses resulting from the use or inability to use our services.
Modifications to Terms:
- RockMyGig reserves the right to modify these terms and conditions. Users will be notified of changes.